Settings (Device menu)

In Settings menu, you can configure the following settings: device nicknames, notifications, and dealer registration.

1．Device Nickname

You can assign a custom name to the displayed device. Setting a nickname makes it easier to identify the machine, especially when you have multiple devices.

2．Push Notifications

You can individually configure three types of notification settings. Enabling Push Notifications will allow notifications to be sent to your designated computer, smartphone, or tablet.

By enabling Push Notifications on your smartphone or tablet, you can stay informed about the printer's status even when you're away from office or on the go. The specific notification contents may vary depending on the device model.

・Info: You will receive notifications for print start, print completion, and maintenance prompts for the device.
・Alert: You will receive prompt notifications for waste liquid disposal. 
・Error: You will receive error notifications for any errors that occur on the device. 

３．Add Dealer

Previously, our service engineers used to visit customers' locations to inspect the condition and parameters of the devices. However, by registering with Roland DG Connect and completing the dealer registration, our service engineers can access information about your device and diagnose any errors before their visit.

With this feature, our service engineers can gain a deeper understanding of the error situation before the visit and also assess the lifespan of consumables. To provide you with excellent service, we highly encourage you to register your dealer.

How to add a dealer

1．To add a dealer, please enter the email address of the representative of the desired dealer and click "Add Dealer".

Roland DG Connect will reference the list of service engineers from Roland DG based on the provided email address and register/display the company name of the service engineer as the "Dealers".