Reactivate the Subscription (If reactivating within one month)
If the message below is displayed, the plan that manages subscription payments is inactive.
Please follow the steps below to activate the Basic plan or the Standard plan that manages the payment terms. After activating the Basic plan or the Standard plan, please purchase or cancel the subscription plan from the Roland DG Connect website.
Subscription Reactivation Procedure
- Please open the “Subscriptions” page from “Settings”.
- From the "Manage" button of the Basic plan or the Standard plan, click “Uncancel”. This will activate the plan related to payments. If you need to change the payment method, such as credit card information, please do so from “Update payment method”.
- When you click “Uncancel” on the “Manage” button in Step 2 in the payment page, the payment plan will be reactivated. At this time, any previously purchased add-ons that were not canceled may also become active.After refleshing the browser, review the active subscriptions on the “Subscriptions” page under “Settings” and cancel any add-ons you do not need.
4. If you need additional add-ons, please purchase them from the “Get Add-ons” page.