What is Roland DG Connect?
Roland DG Connect allows you to check the operational status, errors, alerts, print history, statistics, and cost analysis of printers from remote locations at any time. Through the Roland DG Connect Hub installed on the PC connected to the printer, this information is stored in a cloud environment.
Remember to always activate the Roland DG Connect Hub when operating the printer.
How to use Roland DG Connect Hub
If the printer data is not displayed, there could be a possibility that the printer data has not been uploaded to the cloud database or the Roland DG Connect Hub is unable to retrieve the data.
Please refer to the following to check the firewall settings:
Main Roland DG Connect features
Printer Monitoring
https://support.rolanddg.com/hc/en-us/articles/33278798751641
Sales and Cost Analysis
https://support.rolanddg.com/hc/en-us/articles/22226891517337
Dashboard (Device menu)
https://support.rolanddg.com/hc/en-us/articles/22313727860761
Health Check (Device Menu)
https://support.rolanddg.com/hc/en-us/articles/22316443918617
Settings (Device menu)
https://support.rolanddg.com/hc/en-us/articles/46088184139161
Business Insights
https://support.rolanddg.com/hc/en-us/articles/16093561334297
VersaWorks BackUp
https://support.rolanddg.com/hc/en-us/articles/16100119009689
Manuals for other functions
https://support.rolanddg.com/hc/en-us/categories/6469527154585-Roland-DG-Connect